Shipping Information

We ship via UPS Ground, unless instructed otherwise, from Bedford Heights, Ohio. Overnight, 2nd and 3rd day shipping is available with additional fees. We can also accommodate the use of other preferred carriers if notified at the time of order placement. Our goal is to turn orders around in 48 hrs. If you need faster turnaround, please indicate that in the notes section of your order.

Shipping Seasonal Purchases

Brand Castle specializes in seasonal specialty food. We accept orders for all of our products year-round. Non-seasonal product ships immediately. If your order contains seasonally themed items, those will be split from the original order and shipped according to the seasonal ship date timeline below. If your order contains items from various seasons, shipping and product will be charged for each order as it leaves our facility.

Seasonal first ship dates are on or about:

  • Halloween & Harvest Start Ship Date: July 1
  • Christmas & Hanukkah Start Ship Date: August 15
  • Valentines Start Ship Date: December 1
  • Easter & Spring Start Ship Date: February 1

You may request a later ship date by specifying your own date on the prompt when placing your order.

We routinely sell out of seasonal merchandise so we recommend that you place your orders early!

Shipping and Handling Charges

We add zero handling charge to your order. Shipping rates are at UPS published shipping rates and are subject to change at UPS’ discretion.